Open the Add-On

Select the Email Comments add-on from the right-side panel in Gmail. If you cannot see it, click “show side panel” from the bottom right side of your Gmail window. You may need to log in.

Select an email

Click on any email in your Gmail window to open up that email, you will now see inside the add-on side pannel a comment window that corresponds to this email with the current internal recipients included.

Private Comment Window

We automatically generate a private chat inside Gmail with those colleagues who are:

1. Included in the email (TO & CC) and

2. Inside your company (your domain)

Start Commenting

Now you can add comments on the selected email for your team to see and they can respond in the same way. Keeping all internal conversations about that email in one place. With no fears of an internal conversation accidentally being sent to an external party.

If you wish to enable discrete notifications when someone has commented on an email please follow the below instructions. This chrome extension will add small blue icons next to emails with new unread comments, and grey ones where there are old read comments.